For products purchased through our Ulule campaign, we offer a flexible exchange policy. If you encounter any issues with your product within 30 days of receipt, please contact us to arrange an exchange or refund.
To request a refund, please contact us directly through the Ulule platform or via email at info@skyted.io. Please provide your order number and a detailed description of the issue encountered.
Just inform us about your new address, and we will modify it accordingly.
Pre-orders for the Skyted Mask are expected to be shipped in December 2024, starting with the first VIP customers.
Skyted delivers the Skyted masks Worldwide. Shipment costs will be quoted according to the country you order from.
Backers can expect to receive their product in September 2024.
The Skyted mask comes with a cable, mask, and a Mobility app.
Yes, sales tax and VAT should apply for Backers, and additional charges may be incurred.
Yes, the Skyted Wired mask comes with a USB-C cable to connect the mask to the phone for the wire version.
Payments during the Kickstarter campaign will be in USD.
The Skyted Wired mask comes with a one-year warranty.
Take pictures, and we will assess if the product can be replaced
No, the product is considered sold, and returns/refunds are not possible for backers.
No, as money is invested in the process, cancellations or modifications of rewards selections are not possible for Backers.
While the Skyted Mask doesn’t include earphones, it has Bluetooth connectivity and multiple USB ports for wired connections, offering flexibility in audio options.
Our unique cutting edge technology, based on jet engine sound absorber, allows no voice out and no noise in.
No, it isn’t. The Skyted mask is an open air mask, meaning that the air flows normally inside.
When your calling someone and you can’t raise your voice for privacy reasons, the voice booster is a feature that you will find inside the Skyted app. It it artificially raises the level our your voice so your interlocutor can hear you correctly.
Yes, the Headset skyted 320 are compatible with both IOS and Android systems.
No, the Headset Skyted 320 are not equipped with a GoTo location system.
The battery life of the Headset Skyted 320 is 8 hours nominal. Enjoy extended usage without worrying about frequent recharging.
Absolutely. Our voice level is continuously monitored in real-time. It’s assessed using another microphone to dynamically adjust the required voice level, ensuring optimal intelligibility at any given distance.
No recording is possible with the Headset Skyted 320
The Headset Skyted 320 reduces voice impact through the use of acoustic treatment calculated to absorb human voice frequencies
Yes, the Headset Skyted 320 allows customization of the device name during Bluetooth pairing.
No, there are no geographical restrictions on the use of the Headset Skyted 320.
The Headset Skyted 320 can be paired with multiple devices at the same time.
You can charge the Skyted 320 using the included USB-C cable. A full charge typically takes about 2 hours.
Yes, the Headset Skyted 320 is compatible with all popular videoconferencing applications such as Zoom,Teams and Google meet.
Refer to the product desciption for a detailed list of what comes with each Skyted 320
The Headset Skyted 320 are rain-resistant with an IP44 rating.
Yes, the Headset Skyted 320 is compatible with all popular instant messaging applications.
Users can access helpdesk support for technical assistance with their Skyted silent masks.
The Skyted 320 uses advanced noise-cancellation technology to isolate your voice while minimizing background noise. This ensures that your calls remain private and crystal-clear in busy settings.
The Skyted 320 connects easily to any device with Bluetooth functionality, including smartphones, tablets, and laptops.
When you purchase the Skyted 320, you receive the headset, a USB-C charging cable, and a user manual.
the headset is optimized for calls and professional use in loud environments.
Yes, the headset is equipped with a dedicated mute button for added convenience during calls.
The Headset Skyted 320 comes in a one size
Yes, the Skyted 320 comes with a one-year limited warranty covering manufacturing defects. For more information, please visit our Warranty Policy page.
If you encounter any issues, please refer to the troubleshooting section in the user manual or contact our support team at info@skyted.io
The headset is available for purchase directly on our website skyted.io. We offer international shipping.
it will also be available to order on Amazon
The headset is perfect for professionals who need to make discreet calls, individuals with vocal challenges, and anyone who frequently communicates in loud environments, such as trains or coworking spaces.
Yes, the headset’s lightweight design makes it highly portable, fitting easily into bags or pockets.
Shipping times vary depending on your location. Typically, orders within Europe take 3-5 business days, while international orders may take 7-10 business days.
Yes, we offer worldwide shipping. Additional shipping charges may apply for certain regions.
We accept major credit cards.
All payment methods are listed at checkout.
Yes, a one-year guarantee is provided with the Skyted silent masks.
To initiate a return, contact our customer support team at Info@skyted.io with your order details. They will guide you through the process.
Refunds are typically processed within 5-7 business days after we receive and inspect the returned item.
Yes, exchanges are possible within the 30-day return window. Contact our support team for assistance.
Return shipping costs are covered by the customer unless the product is defective or incorrect.